PSMJ’s Circle of Excellence is reserved for professional design firms that have demonstrated outstanding performance in areas such as client satisfaction, staff growth and profitability. Garmann Miller recently earned this coveted honor for 2023, and according to CEO Eric Baltzell, it is an accolade we will continue to aim for in future.
“Being honored in PSMJ’s Circle of Excellence validates our continuous pursuit of key performance metrics that allow us to efficiently serve our clients and manage business operations,” he said. “This recognition motivates us to continually raise the bar and redefine industry standards.”
- A Benchmark for Excellence The PSMJ Circle of Excellence is a rigorous benchmark for firms within the architectural and engineering industry. To be eligible, firms must demonstrate excellence in several key areas of operational efficiency. This milestone is a testament to a firm’s commitment to delivering exceptional services while maintaining a healthy and sustainable business model.
- Client-first approach One of the cornerstones of earning the Circle of Excellence is a client-centric approach. By placing the needs and aspirations of our clients at the forefront of every project, it allows project teams to consistently deliver results that exceed expectations. This commitment to client satisfaction has not only resulted in a loyal clientele but has also earned a superior Net Promoter Score.
- Financial excellence Achieving financial success in the AEC sector requires a delicate balance of fiscal responsibility and strategic planning. The Circle of Excellence represents the top 20% of participants in PSMJ’s annual A/E Financial Performance Benchmark Survey. This is accomplished with a dedication to both client relations and long-term sustainability.
- Investment in team growth A key pillar of Garmann Miller’s success is its investment in professional development. By nurturing a culture of continuous learning and growth, team members stay at the cutting edge of industry trends and technologies.
- Community impact Beyond their professional achievements, Garmann Miller is committed to making a positive impact in the communities it serves. Through various philanthropic efforts, mentorship programs and community involvement initiatives, GM strives to create a lasting legacy that extends beyond architectural and engineering services.
Earning the PSMJ Circle of Excellence honors is a significant milestone for any architectural and engineering firm, signifying a level of excellence that sets them apart in the industry. Garmann Miller’s achievement in 2023 is a testament to its unwavering commitment to quality, client satisfaction and financial stability.